Terms of Service
The terms that govern your use of Chatish AI.
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Acceptance of Terms
By accessing or using the Chatish AI service (chatishai.com), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access or use the service.
We may update these Terms and Conditions from time to time. Your continued use of the service after any such changes constitutes your acceptance of the new terms.
Description of the Service
Chatish AI provides a software-as-a-service (SaaS) platform that allows users to create, configure, and embed AI chatbots on their websites. The service includes tools to upload business knowledge (such as documents or URLs) and an inbox to monitor and manage customer interactions.
Subscriptions and Billing
Chatish AI is a paid service offered on a monthly subscription basis. We currently offer three subscription plans. Subscriptions automatically renew at the end of each billing period unless cancelled by you prior to the renewal date.
Starter
$49/mo
Up to 3 team members
Growth
$89/mo
Up to 6 team members
Pro
$149/mo
Up to 10 team members
Cancellation & Refunds
Cancellation
You may cancel your subscription at any time. Cancellation normally takes effect at the end of the current paid billing period, allowing you to retain access to the service until that billing period concludes.
Upgrades & Downgrades
Plan upgrades may take effect immediately, and may be subject to prorated billing depending on the payment provider. Plan downgrades normally take effect at the beginning of your next billing cycle.
Refund Policy
Subscription payments are generally non-refundable once a billing period has started, except where explicitly required by law.
Usage Limits
Your chosen subscription plan includes defined usage allowances. When an applicable usage limit is reached, AI responses and related features are restricted until the usage allowance resets or the plan is upgraded.
Third-Party Services & Vapi Billing
If you utilize the Vapi integration for voice agents, you must maintain your own account with Vapi. Vapi charges are maintained and billed separately by Vapi. Chatish AI is not responsible for any fees incurred through Vapi.
Customer Data Responsibilities
You are entirely responsible for the data, documents, URLs, and information you upload to the Chatish AI knowledge base. You must ensure you have the appropriate rights to use and distribute such content.
Service Availability and Disclaimers
The service is provided on an "as-is" and "as available" basis. While we strive for high availability, we do not guarantee that the service will be uninterrupted, completely secure, or error-free.
Suspension and Termination
We reserve the right to suspend or terminate your access to the service if you violate these Terms and Conditions or engage in any unacceptable use of the platform.
Questions about these terms?
Reach out to our support team for clarification on any of the terms above.